Communication

others-diagram

Summary

Definition

  • Communication is the verbal, nonverbal, and written sharing of information. Communication involves both the message (what is being said) and the delivery method (how the message is presented).
  • Skillful communication is the ability to convey information to and receive information from others effectively and is a foundation of MCH practice, policy, and research. It includes the essential components of attentive listening and clarity in writing or speaking. An understanding of the impact of culture and disability on communication between MCH professionals and the individuals, families, and populations that they serve is also important.

Objectives

Participants will:

  1. Practice all three communication modalities – verbal, written, and nonverbal.
  2. Explore challenges to communication, such as contextual mediators, literacy levels, cultural meanings, professional terms, and acronyms; and approaches to overcome those challenges.
  3. The MCH vocabulary (for example, acronyms and terms specific to the MCH field) to express and understand information.

Core Seminar

 

Self-Directed Learning Activities

  • Oral presentations
  • Written presentations
  • Development of brochures and pamphlets for dissemination to patients, families, clinicians and administrators.

Community Activity

  • How does communication relate to your community activity?
  • What types of communication will be most important in the development of your community activity?
  • What will your communication challenges be?

Participation in Faculty Activities

  • Participate in discussions and meetings with diverse individuals and groups.
  • Understand nonverbal communication cues in self and others.

Leadership Journal & Portfolio

  • What role do you think communication plays in maternal and child health?
  • What kinds of communication are important?
  • What types of communication might be needed in different settings?

Clinical Preparation

  • Observe/discuss with preceptor
  • Participate in clinic with diverse individuals and groups.
  • Understand nonverbal communication cues in self and others.
  • Development of brochures and pamphlets for dissemination to patients, families, clinicians and administrators.